The third meeting of the RHCN took place on August 12-14 in the small town of Middelfart, Denmark. The meeting place was the Hindsgavl Castle.

The format of the meeting was long discussions punctuated by short presentations – continuing the practice from the previous meetings and hopefully establishing a pattern to be continued.

• The programme can be found here.
• A list of participants can be found here.

Workshop materials (the materials have graciously been made available by the presenters, who no doubt will appreciate comments and feedback).

Monday August 11

• Tutorial / Erik Hollnagel: Capturing the complexity of everyday clinical work.
• Tutorial / Lacey Colligan & Jeanette Hounsgaard: Tale of two models – Linear and FRAM

Tuesday August 12

• Johnson, A., Lane, P. Ten Habits of Resilient Health Care, The Townsville Model.
• Righi, A. W., Saurin T. A., Wachs, P. Wears, R. Characterizing complex socio-technical systems: a comparison between emergency departments in Brazil and USA.
• Clay-Williams, R., Braithwaite, J. Understanding resilient clinical practices in Emergency Department ecosystems.
• Furniss, D., Iacovides, J., Jennett, C., Gould, S., Cox, A., Blandford, A. How to run an Errordiary Workshop: Exploring resilience strategies with patients, professionals and the public.
• Sujan, M. Reporting Hassle – Increasing Resilience Through Staff Feedback and Participation.

Wednesday August 13

• van Schoten, S. Compliance with a Time-out Procedure intended to Prevent Wrong Surgery in Hospitals: Results of a National Patient Safety Program.
• Canfield, C. Patient Engagement for Resilient Health Care
• Podtschaske. B. V. Analysing cancer care as a complex adaptive system using the 6-layer model. A macro-ergonomic case study report.
• Nyssen, A. S., Blavier, A. Impacts of accidents on the mental and physical health of professionals: some data in anesthesia.
• Sheps, S., Cardiff, K. The Jack Spratt problem: The potential down side of Lean application in healthcare – a threat to Safety II.
• Cook, R. I. Summary of discussions following the morning’s presentations.
• Anderson, J., Ross, A., Back, J., Duncan, M. Operationalising resilience in healthcare: Theory, methods and data.
• Murray, E. Integrating behavioural and systems frameworks from the literature: a novel approach to develop an organisational resilience framework to study unexpected events in healthcare.
• Wears, R. L., Deutsch, E., Fairbanks, R. T., Jacobson, L., Patterson, M. Using healthcare simulation to explore resilience: A novel approach to patient safety.

Thursday August 14

• Hollnagel, E. Why WAI is different from WAD.
• Clay-Williams. R., Braithwaite, J. Realigning work-as-imagined and work-as-done: can training help?
• Wears, R. L., Hunte, G. S. Designing Flexible Procedures to Support Resilience and Reduce the WAI-WAD Gap.
• Chuang, S. Learning from failures and successes: A dual double-loop learning model.
• Hunte, G. S., Wears, R. L. Power and resilience in practice: fitting a square peg in a round hole in everyday clinical work.